Privacy and Cookies Policy

Data Collection: When you make a reservation, we collect personal information such as your name, email address, telephone number and credit card details, which are necessary to process your reservation. This data is stored securely and used only for the purposes of making your reservation and communicating with you about the hotel.

Use and Storage of Data: Your personal data is stored in our systems protected by appropriate security measures. It is used exclusively to process your reservation, provide services during your stay and ensure efficient communication.

Data Sharing: We do not share your personal information with third parties without your permission, except when necessary to process your reservation or comply with legal requirements.

Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to improve your browsing experience and provide personalized content. You can set your browser to refuse cookies, but this may affect site functionality.

Data Subject Rights: You have the right to access, correct, or delete your personal data at any time. To exercise these rights or for more information about our data protection practices, please contact us.

Minors Policy: We do not knowingly collect information from anyone under the age of 18 without the consent of their parent or legal guardian. If we become aware that we have collected data from a minor without consent, we will take steps to delete that information from our records.

By making a reservation at Eco-Pousada Akana you agree to our Data Protection Policy. We reserve the right to modify or update this policy as necessary. For more information or questions, please contact us.